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During the event, SPs and learners need to go to their Dashboards and click SP Data Entry or Data Entry next to the activity they are participating in—as explained in the standardized patient and medical student guides—to access their Pre-Selection pages. |
3. Video Processing
CAE LearningSpace stores the recordings of virtual events temporarily in Zoom's cloud: the recording of a meeting is first saved to Zoom, then the video recording will be downloaded from the cloud Virtual event recordings are first saved to Zoom: they are stored temporarily in the cloud of your Zoom owner account. Once recording files are saved to the cloud, CAE LearningSpace begins video processing and downloads the duplicates of the recordings through a secure HTTPS channel to the Video Review module.
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The recordings of the virtual encounters Virtual encounter recordings are not available in Video Review until video processing is finished. |
When the recordings arrive in the Video Review module, the original video recording files are moved to the Trash folder in your Zoom account:
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This is the default setup of the Zoom virtual room integration to always leave you with enough storage in the cloud for your virtual encounter recordings. |
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Would you like your cloud recordings to remain in the Recording Management folder after they arrived in the Video Review module? Upon your request, we can disable the automatic transfer of Zoom cloud recordings to Trash. Contact CAE LearningSpace Customer Service for more information. |
Downloading virtual event recordings from Zoom's cloud to CAE LearningSpace might take some time, but if you notice that the recordings have not arrived in the Video Review module within 6 hours, you can retrieve the meeting recordings and upload it to CAE LearningSpace manually:
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