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The option to synchronize a LearningSpace UltraPortable (UP) is only available once Satellite mode has been enabled on it.
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For guidance on how to set up your UltraPortable as a satellite unit, download UltraPortable System Setup Guide from here and follow the process described starting from page19, under 6.0.
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For logging in, use the default email address and password, provided in the UP System Setup Guide (page 17, under 5.2).
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IMPORTANT: It is highly recommended to synchronize your satellite unit with the main server once you are directed to the system dashboard. |
Once the UP is in Satellite mode and paired with the LearningSpace main server successfully, the system verifies whether synchronization has been made before, showing the "Calculating" message:
Once completed, the Sync button will turn blue.Note As long as the first synchronization has not yet been performed, a warning message will be presented, along with the "Not synced yet" status under Last Sync.
This status is visible on the Login page as well.Info Warning message is also displayed if changing to Satellite mode is successful but for some reason the connection is insufficient towards the main server.
(Sync button is greyed out / connection disrupted)- Click the Sync button to initiate the synchronizing process.
- The "Validating product version" message appears while the system verifies product version level of the UP and the LearningSpace system respectively:
Warning If the product version ("patch-level") of the UltraPortable and the LearningSpace system do not match, the system warns you at this point about the necessity of an update.
The "Update Required" warning will be visible. In such a case, please turn to your System Administrator / IT department for further assistance.
- If no update is required, a pop-up window will ask for confirmation to continue with the synchronization process. Click OK to continue or Cancel to interrupt the process.
After clicking OK, the process starts and a pop-up window will show the status of the synchronization. Successfully completed steps will be presented with a green checkmark during the process.
Note The process may take several minutes - do not close the browser window in the meantime, until the last green checkmark, along with the Done button, is displayed.
Once the synchronization has been completed, the pop-up can be closed with the Done button.After successful synchronization, the Last sync time gets updated and will show when synchronization was last performed.
The Last sync information will be available on the Login page as well:
In case of a failed synchronization,signs show the failed steps. In such cases, the complete process will be unsuccessful and thus needs to be repeated.Note As a result of the synchronization process, video recordings recorded on the UP will removed from the UP and moved to the main server (NOT COPIED!).
Also, the data base of the UP will be exported (copied) to the main server, and the data base of the main server (Events, Users, etc.). will be imported (copied) to the UP in return.Info The above process can be initiated every time synchronization is needed.
NOTE: The activation of Satellite mode has to be performed only once (not at each synchronization).