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  1. Log in to your Zoom owner account
  2. Open the Account Management drop-down on the left.



  3. Search for Reports and select it. 
    You will land on the Usage Reports tab where the usage statistics of your Zoom account are gathered. 
  4. Select Cloud Recording:



  5. You will be redirected to the cloud storage report of your Zoom owner account: 
    Check the total storage allotment in the green field.
    If the total storage divided by the number of licensed users equal 1 GB, you don't have enough cloud storage to safely store the recordings of virtual events until CAE LearningSpace downloads them to the Video Review module.



    Info
    titleNote

    Once CAE LearningSpace has successfully downloaded virtual event recordings to the Video Review module, cloud recordings are moved to the trash folder in your Zoom owner account:

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    Video recordings do not take up space from your cloud storage once they are in the trash folder. 

    The recordings will be stored for another 30 days until they are automatically deleted. 

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How to Increase Cloud Storage Without Changing Your Current Plan

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