Downloading virtual event recordings from Zoom's cloud to CAE LearningSpace might take some time, but if you notice that the recordings have not arrived in the Video Review module within 6 hours, you can retrieve the meeting recordings and upload it to CAE LearningSpace manually: | Excerpt |
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How to Recover Recordings from the Trash Folder in Zoom- Log into the your Zoom user account of the virtual room in which the virtual event was conducted.
owner account.
- Open Account Management under ADMIN on the left.
Select Recording Management.
Here, you can access the cloud recordings of every user registered in your owner account.
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You can also access the recordings of individual users from your Zoom owner account in Recording Management inside Account Management:log straight into the Zoom user account of a virtual room to retrieve the recording of the virtual event. If you log directly into an account, go to Recording: |
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You can choose either option: here on, the steps of recovering your recordings from the trash is are the same with either approach. The screenshots included in this section show the recovering process inside a user an owner account. |
Go to the Trash folder: use the corresponding link on the right. Select your recording from the list.
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| The start time of each recording shows the moment when the SP in charge launched the virtual meeting from their learner pre-selection page. The recording immediately begins once the SP starts hosting the meeting. |
- Click Recover to move your recording back to your main recording page.
Confirm that you would like to recover the selected recording.
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Otherwise, if the recording remains in the Trash folder, you will not be able to download the recording and its attachments—such as chat history or the separate audio file of the recording—from Zoom. |
- Click on the My Recordings link at the top of your page to return from the Trash folder.
- Find your recovered video recording.
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9. Click on the "More" drop-down included with the recording.
10. Select Download and save your recording to the folder of your choice. 11. After downloading the video, you can upload it to the Video Review module. | 