CAE LearningSpace is a web application that is accessed by a web browser on the client's computers.
To secure the data traveling between the CAE LearningSpace system and the client's browser, the otherwise unsecured HTTP traffic needs to be encrypted using strong SSL certificates, resulting in HTTPS traffic.
CAE Healthcare strongly recommends installing a valid SSL certificate for use in CAE LearningSpace. The securely encrypted HTTPS traffic will minimize the risks that are inherent to applications connected to the Internet. |
In specific, the Intercom functionality of CAE LearningSpace requires the web browser to have access to the microphone of the client PC, which in turn requires a secure HTTPS connection to the CAE LearningSpace server. |
It is the responsibility of the end-user institution to provide the SSL certificate. |
The HTTPS certificate reques tool is a hideable tool - please turn to your System Administrator to have it enabled on your system. |
Navigate to System module, Security tab.
Two options will be available here: the Request Certificate and the Upload Certificate options.
As the first step of the HTTPS configurational process select from the following two scenarios:
By selecting the Request Certificate option, five steps will follow, to request a certificate. The main components are:
Upload Signed Certificate - the certificate (just one) can be uploaded via this option. Also, it can be validated, along with the host name, if any provided.
This component describes what will happen in the next steps.
As the second step, the fields need to be filled in with the necessary pieces of information.
Information tips will help you fill in these fields, by hovering over the icon. |
If not all the fields are filled in or if one field is incomplete, the Next button stays inactive. |
The certificate can be downloaded here, which is filled in with the previously entered data.
Once the Download button has been hit at least once, the Next button will become active.
Hit the Next button to proceed to the Upload Signed Certificate step.
The downloaded Certificate Signing Request (CSR) needs to be submitted to a Certificate Authority (CA) to be signed. Once validated and signed, you can proceed with uploading the Signed Certificate into your CAE LearningSpace system.
Through this step, the *.cert file (downloaded through the previous step) can be uploaded.
Self-signed certificates are currently not supported in CAE LearningSpace. The below notification message warns you about this. Read more about Self-signed certificates further below*. |
Press the Upload button and select the certificate file to be uploaded.
The validation starts automatically: 'Validating' and a loading circle will be visible.
Once the validation is finished, the two outputs can be 'validated' or 'invalid'.
In case of an Invalid certification upload, the process needs to be terminated and restarted. |
In special cases intermediate certificate(s) can be uploaded as well (maximum limit is 5). |
All previously uploaded files are collected on the activation component and summarized on this component.
Here you can activate your certificate by pressing the Activate button.
Pressing the Activation button activates the cert. A confirmation window will pop up with two options:
Once the cert has successfully been activated, a completed component will appear, stating that you have successfully validated and activated your certificate.
The Save and Close button closes the confirmation window.
The second option under 'SSL/HTTPS SECURE ACCESS SETUP' is the Upload Certificate button, where an already existing certificate can be uploaded in 3 steps.
Self-signed certificates are currently not supported in CAE LearningSpace. The below notification message warns you in case you would try to upload this type of certificate. Read more about Self-signed certificates further below*. |
As the first step here, press the Upload button and select the certificate file to be uploaded:
A validation process will start along with the upload:
Once certificate has been validated, enter Host Name and hit the Validate button:
Validating certificate’s hostname:
Uploaded certificate’s hostname is invalid:
Uploaded certificate’s hostname is valid:
The option to upload the key for your certificate, which must correspond to certain things:
The upload button gets inactive after the file upload is successful. |
In the background, meanwhile, a validation process ('Matching') is taking place.
If the uploaded key is correct, it will be displayed as 'Matched'.
This component looks the same as when Requesting a certificate, the only difference is that it has an extra section for uploading the key.
In case of failed activation, the following error message is displayed:
Once the cert has successfully been activated, the following message appears in the pop-up:
The process has successfully been completed. Press the Save and Close button.
The table under 'SSL/HTTPS SECURE ACCESS SETUP': Certificate Information, contains all data of the certificate.
The above described process can be terminated and restarted at any point of the process, with the Terminate Process button (after having closed the pop-up with Save and Close).
After HTTPS is properly configured for your CAE LearningSpace system, the above multi-step wizard process can be re-initiated at anytime (e.g. when the certificate expires). |
When using self-signed certificates on client computers, the clients will not trust the certificate by default as it is not issued by a trusted Certificate Authority (CA). Therefore, clients will typically see security warnings or errors when accessing a website or service that uses a self-signed certificate. To avoid these warnings and errors, clients can manually trust the self-signed certificate by importing it into their trusted root certificate store. This process varies depending on the operating system and browser being used. It is important to note that while self-signed certificates can provide encryption for network traffic, they do not provide the same level of assurance as certificates issued by trusted CAs. Self-signed certificates can be easily created by anyone and do not go through the rigorous validation processes that trusted CA certificates go through. |
Learn more on our System Module pages. |