The Intercom functionality of CAE LearningSpace requires the web browser to have access to the microphone of the client PC, which in turn requires a secure HTTPS connection to the CAE LearningSpace server. |
IMPORTANT: For SSL secure access setup, an SSL certificate has to be acquired. |
SSL Certificates can be managed on the Security tab of the System module.
New certificate and key can be uploaded to the system the following way:
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If the HTTPS certificate request/upload tool is enabled on your CAE LearningSpace system, the page will look as below:
For a step-by-step guide to the go to How to use the HTTPS certificate request/upload tool. |
Country Name (full name) [e.g.: United States of America]
State or Province Name (full name) [e.g.: Some-State]
Locality Name (e.g. city) [Charleston]
Organization Name (e.g. company) [e.g.: Internet Widgits Pty Ltd]
Organizational Unit Name (e.g. section) [College of Nursing]
Common Name (e.g. server FQDN) [e.g.: somecollege.edu]
Email Address [university@edu.cc]
NOTE: If the relevant authority does not provide possibility for generating a CSR, either the local IT department or the LearningSpace Support Team can do it - if given the above data. |
IMPORTANT: When generating a CSR, a CSR file and a key is created. The key has to be treated with the utmost discretion: it must not be shared even with the certificate signing authority. |
If the signing authority is not a root CA, then a so-called Intermediate or Chain certificate is also provided along with the SSL certificate. In such case, the Intermediate/ Chain certificate has to be copied into the signed certificate in the following way:
IMPORTANT: In many cases, the signed certificate does not contain a last line-break. If the content of the intermediate certificate is pasted without the last line-break, it can result in error in file format. When uploading such an erroneously formatted file (see example below), it renders the operation of the web-server impossible and the LearningSpace system inaccessible! |
-----BEGIN CERTIFICATE----- ............ (full content of the signed certificate) ...... HVbLN9xKezHPBf28I2IEy+9RK1ftSyKezXzE51GXgJxH4TFbDt94QIfVJsiKAhPX ............ (full content of the intermediate certificate) ...... Ot80gu+xtYI+H9MF66JrTSjzXlPS8BVkpH61QU1k5nZ7cmz2EGpDUygZvF4S5f0E |
HVbLN9xKezHPBf28I2IEy+9RK1ftSyKezXzE51GXgJxH4TFbDt94QIfVJsiKAhPX -----END CERTIFICATE----------BEGIN CERTIFICATE----- SW50ZXJuZXQgV2lkZ2l0cyBQdHkgTHRkMRMwEQYDVQQDDApleGFtcGxlLmNhMIIB IjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAvNhKYOOMWBVmVpZVc49WBfG6 |