Page History
...
Check Your Current Storage Amount
CAE LearningSpace uses Zoom's cloud as temporary storage: when When you conduct a virtual event in a Zoom (Oauth) virtual room, the virtual event recordings are first stored in Zoom's cloud. Then, CAE LearningSpace takes care of downloading the recording of the virtual event saved to the cloud. Once recording files are saved to the cloud, CAE LearningSpace begins video processing and downloads the duplicates of the recordings through a secure HTTPS channel to the Video Review module—however, it may take some time module.
| Note | ||
|---|---|---|
| ||
Downloading virtual event recordings from Zoom's cloud to CAE LearningSpace might take some time, but if you notice that the recordings have not arrived in the Video Review module within 6 hours, we recommend you retrieve the meeting recordings and upload it to CAE LearningSpace. Continue to this page for instructions on how to recover your recordings from Zoom's cloud. |
When the recordings arrive in the Video Review module, the original video recording files are transferred to the Trash folder in your Zoom account: this is the default setup of the Zoom virtual room integration to always leave you with enough storage in the cloud.
| Tip | ||
|---|---|---|
| ||
Would you like your cloud recordings to remain in the Recording Management folder after they arrived in the Video Review module? Upon your request, we can disable the automatic transfer of Zoom cloud recordings to Trash. Contact CAE LearningSpace Customer Service for more information. |
| Info | ||
|---|---|---|
| ||
By default, Zoom offers 1 GB/month free cloud storage per licensed user. The recordings of a CAE LearningSpace virtual event conducted in a Zoom virtual room will most likely exceed the free Zoom cloud storage. Since the free storage amount is not sufficient for storing the recordings of a virtual event, we highly recommend purchasing the extra 100 GB/month/licensed host solution. |
...
- Log into your Zoom owner account.
- Open User Management on the left, then select Users.
- In Users, click on the user account you want to modify.
You will be redirected to the user account's profile page. - Once there, open the Settings drop-down.
- Select Recording.
Scroll down to "Save chat messages from the meeting / webinar".
Select the checkbox to save your setting.
| Expandpanel | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| |||||||||||||||
Chat files can be retrieved from the cloud storage in each licensed user account of a CAE LearningSpace virtual room:  HoweverBy default, once meeting recordings arrive in the the Video Review module from the cloud, Zoom moves the recordings , they are automatically moved to the Trash folder in the virtual room's user account.
the virtual room. If a recording is in the Trash folder, you will not be able to download the meeting recording and its attachments—such as chat history or the separate audio file of the recording—from Zoom. Deleted cloud recordings can be accessed for another 30 days after they were moved to the Trash:
11. Hover over the chat file to view options.
 |
Save the Chat Locally
| Info | ||
|---|---|---|
| ||
Set up auto-save in your Zoom owner account to apply the setting to every account registered as a User in the Zoom owner account. Every in-meeting chat message that the host receives directly—either one-on-one or sent to everyone—will be saved to the host's device when the meeting is ended to the default location specified by Zoom or a selected folder. |
...
Overview
Content Tools