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Demo users are indicated by “read-only” display, that is, a disabled checkbox appears on the Account tab of the user's Edit User pop-up.

IMPORTANT: Demo users cannot access their accounts until they are activated by a user with the appropriate privilege. The access can only be granted for one day (the day of activation).

Activating Demo Users

Demo users are inactive by default, but can be activated for one day (the day of activation).

Activating demo users individually (with Admin or User Manager privilege):

Demo users can be activated individually in the User Manager by taking out the tick from the Inactive checkbox in the Edit User pop-up for the intended demo user.

IMPORTANT: In case of individual activation, the password of the demo user has to be provided in the Edit User pop-up (by the activating user).

Activating all demo users (with Admin or System Manager privilege):

The activation can be done for all demo users as a group on the General tab of the System module by clicking the Activate Demo Users for Today button.

Once the demo users have been activated via the button, a confirmation pop-up window appears with a single password that is to be used for all demo users. The password is deleted by the daily maintenance job running overnight that also deactivates all demo users.

IMPORTANT: Once the pop-up is closed, the generated password will no longer be retrievable, therefore it is recommended that it be copied somewhere.

TIP: If the generated password is lost, the process can be repeated, thereby generating a new password.

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Recording Deletion

Video recordings can be set to be deleted within a specific period of time using the Delete video recording(s) older than specified hereby (number of days) drop-down.

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