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Before you start setting up the OAuth application, you need to and connect CAE LearningSpace with your Zoom owner account:

  • switch off password requirement for shared cloud recordings

    Note
    titleImportant

    If cloud recording access is tied to a password, CAE LearningSpace will not be able to download video recordings from Zoom's cloud service.


  • check and make sure that you have enough cloud storage per licensed user.
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Switch Off Password Requirement

  1. Log into your Zoom owner account.
  2. Open the Account Management tab on the left, and go to Account Settings. 

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  3. In Account Settings, switch to the Recording tab at the top of the page.

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  4. Scroll down until you find the Require password to access shared cloud recordings option.
    By default, this option is turned on in Zoom owner accounts.

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  5. If the switch is on (blue), toggle the switch to disable the option.

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    If the option is switched off already, no further action needed on your end.


    You will be presented with a confirmation dialogue:

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  6. Confirm you are turning off the password requirement for cloud recordings.

  7. You will be informed about the successful changes you made at the top of the page: 
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    Once you have successfully connected CAE LearningSpace with your Zoom owner account using the OAuth application, CAE LearningSpace will be able to download video recordings uninterruptedly from Zoom's cloud service.

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Check Your Current Storage Amount

CAE LearningSpace uses Zoom's cloud as temporary storage: when you conduct a virtual event in a Zoom (Oauth) virtual room, the recordings are first stored in Zoom's cloud. CAE LearningSpace takes care of downloading the virtual event recordings to the Video Review module, however, it may take some time.

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titleRecommended Storage

By default, Zoom offers 1 GB/month free cloud storage per licensed user. The recordings of a CAE LearningSpace virtual event conducted in a Zoom virtual room would have to be less than 1 GB.

Since the free storage amount is not sufficient for storing the recordings of a virtual event, we highly recommend purchasing the extra 100 GB/month/licensed host solution.

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Check the total amount of your cloud storage in your Zoom owner account:

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