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Privacy Mode allows users with the SP or FON Data Entry privilege to block a room's camera views to prevent other users from seeing any live camera feeds on their Center Overview (CO) page or Single Room View (SRV). |
Privacy Mode is available from an authorized In-room workstation assigned to the room. The user assigned to the workstation can turn camera views ON and OFF from their Dashboard:
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Before recording in the room, be sure to verify that Privacy Mode has been turned OFF or the recording will not show any images. |
When Privacy Mode is ON, the camera feeds of the room are disabled:
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Privacy Mode blocks only the camera feeds. It does not mute the microphone, which means other users can hear sounds in the room. |
The microphone can be muted while Privacy Mode is ON by selecting the “Mute audio when Privacy Mode is on” option* on the General tab in the System module.
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*Privacy Mode's mute option applies system-wide; it cannot be adjusted for each room separately. |
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SPs can take control of a room's camera feeds even if they are not added as a participant to the activity currently running in the room. Privacy Mode is available with or without any activity assigned to the room as long as an In-room station is added to the room in CAE LearningSpace. FON Data Entry privilege users can also activate Privacy mode when logging in on an In-room station. Privacy mode is available for FON Data Entry users on their dashboard, legacy homepage, classic data entry page and in Recording - Center overview, Single room view. |
Troubleshooting
In case the Privacy Mode is not available on a station used by an SP during an event, the cause of the issue can be the following:
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The In-room station of the exam room is disconnected. |
A workstation might be disconnected because it has been assigned a new IP address.
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Contact the event coordinator or SP manager to have the In-room station re-added to the system. Image Modified How to Assign a Station to a Room |
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