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If an email template was set up in System Manager, the message body contains snippets of text surrounded by hashtags and curly brackets:

#{TITLE}# | #{FULLNAME}# | #{EMAIL}# etc.

Field merge tags are used when composing the following emails:

Activity-related emails

'FIRSTNAME' (the first name of the learner)
'FULLNAME' (the full name of the learner)
'SORTNAME' (the name of the learner in "last name, first name" format)
'TO' (the name of the learner in "full name <email address>" format)
'EMAIL' (the email address of the learner)
'SUBJ' (the subject of the email set in the Subject field)
'TITLE' (the title of the activityActivity)
'DESCR' (the Public Notes for the activity Activity set in the Activity Manager)
'SDATE' (the start date of the activityActivity)
'EDATE' (the end date of the activityActivity)
'EVENT_URL' (the URL /web address/ for personalized access to the Case Selection page of the activityActivity)
'REPORTS_URL' (the URL /web address/ for personalized access to the reports of the activity Activity which were selected as available)
'VIDEO_URL' (the URL /web address/ for personalized access to the Video Review page)
'SELF_EVAL_URL' (the URL /web address/ for personalized access to the Video Review Data Entry)

SP availability emails

'FIRSTNAME' (the first name of the SP)
'FULLNAME' (the full name of the SP)
'SORTNAME' (the name of the SP in "last name, first name" format)
'EMAIL' (the email address of the SP)
'TITLE' (the title of the activityActivity)
'DESCR' (the Public Notes for the activity Activity set in the Activity Manager)
'SDATE' (the start date of the activityActivity)
'EDATE' (the end date of the activityActivity)
'DEADLINE' (the deadline for SPs to indicate their availability)
'DAYS' (the number of days before the start date of the activity Activity before which SPs should indicate their availability)
'REQURL' (the URL /web address/ for personalized access to the Date Availability page where SPs can indicate their availability)

SP notification emails

'FIRSTNAME' (the first name of the SP)
'FULLNAME' (the full name of the SP)
'SORTNAME' (the name of the SP in "last name, first name" format)
'EMAIL' (the email address of the SP)
'TITLE' (the title of the activityActivity)
'DESCR' (the Public Notes for the activity Activity set in the Activity Manager)
'SDATE' (the start date of the activityActivity)
'EDATE' (the end date of the activityActivity)
'CASECase_PATIENT' (displaying the Case Identifier)
'CASECase_SYMPTOM' (displaying the Presenting Complaint the SP is assigned to)
'ASSIGNED' (the date and time of the event(s) the SP is assigned to)

Learner date request emails

'FIRSTNAME' (the first name of the learner)
'FULLNAME' (the full name of the learner)
'SORTNAME' (the name of the learner in "last name, first name" format)
'EMAIL' (the email address of the learner)
'TITLE' (the title of the activityActivity)
'DESCR' (the Public Notes for the activity Activity set in the Activity Manager)
'SDATE' (the start date of the activityActivity)
'EDATE' (the end date of the activityActivity)
'SESSION_DATES' (all events available)
'DEADLINE' (the deadline for learners to indicate their date requests)
'DAYS' (the number of days before the start date of the activity Activity before which learners should indicate their date request)
'REQURL' (the URL /web address/ for personalized access to the Date Request page where learners can indicate their date request)

Learner notification emails

'FIRSTNAME' (the first name of the learner)
'FULLNAME' (the full name of the learner)
'SORTNAME' (the name of the learner in "last name, first name" format)
'EMAIL' (the email address of the learner)
'TITLE' (the title of the activityActivity)
'DESCR' (the Public Notes for the activity Activity set in the Activity Manager)
'SDATE' (the start date of the activityActivity)
'EDATE' (the end date of the activityActivity)
'DATE' (the date of the round the learner is assigned to)
'WDAY' (the day of the event the learner is assigned to)
'BEG' (the start time of the round the learner is assigned to)
'END' (the end time of the round the learner is assigned to )
'EVENT_URL' (the URL /web address/ for personalized access to the Case Selection page of the activityActivity)