How can I activate Demo Users in the system?

Demo users are inactive by default, but can be activated for one day (the day of activation).

Activating demo users individually (with Admin or User Manager privilege):

Demo users can be activated individually in the User Manager by taking out the tick from the Inactive checkbox in the Edit User pop-up for the intended demo user.

IMPORTANT: In case of individual activation, the password of the demo user has to be provided in the Edit User pop-up (by the activating user).

Activating all demo users (with Admin or System Manager privilege):

The activation can be done for all demo users as a group on the General tab of the System module by clicking the Activate Demo Users for Today button.

Once the demo users have been activated via the button, a confirmation pop-up window appears with a single password that is to be used for all demo users. The password is deleted by the daily maintenance job running overnight that also deactivates all demo users.

IMPORTANT: Once the pop-up is closed, the generated password will no longer be retrievable, therefore it is recommended that it be copied somewhere.

TIP: If the generated password is lost, the process can be repeated, thereby generating a new password.

NOTE: The Activate Demo Users for Today button overrides all previous settings, that is, if a demo user has been individually activated before, their password will change to the system-generated one.

Where can I check how much storage I have left in the system?

On the General tab of the System Manager, click the Show System Storage Details button. It prompts the System Storage Details pop-up window to open where the video storage availability is listed by serial.

How can I set password change request?

Users can be required to change their passwords after a set period of time. This time period can be determined by typing the desired number of days in the Request password change after every  [  ] day(s) field.

What does the Scheduling time threshold mean? What impact does it have within the system?

How can I configure LDAP login? 

1. LDAP login can be configured on the Directory Access Settings tab of the System module.
2. Once on the tab, use the drop-down below LDAP Server Settings to select or add a new LDAP server.
3. In the LDAP Login Settings options, activate the Use for login switch. Switching this feature ON prompts the necessary data fields to be displayed.
4. Select the desired authentication mode:
   

   Use full DN - searches for the user directly by the user's full distinguished name (optionally specified by prefix and/ or postfix)

   Resolve sAMAccountName - authenticates the user through a specified query user (query user name, password and base can be determined), that is, no full DN has to be provided
   
   

5. Provide the DN or Query data respectively.
6. Click the Test LDAP Login button to check whether everything has been set up correctly.

If there is at least one LDAP server set up for login, LDAP authentication can be set independently for users Edit User pop-up window:

1. On the Accounts tab (displayed by default when the pop-up is opened), check the box at Authenticate by LDAP server.
2. Type the server ID in the LDAP ID field.

How can I complete LDAP synchronization?

On the Directory Access Settings tab of the System module, use the LDAP Server Settings options to select or add new LDAP server.

In the LDAP Synchronization Settings panel, check the box next to Use for sync.

Checking the box prompts the necessary data fields to be displayed.

Provide the Query data (base, password and user) and the information for the Mapping.

NOTE: Mapping is for identifying correspondence between LDAP attributes and LearningSpace user data.

Click the Test LDAP Sync button to check whether everything has been set up correctly.

In the Users module, open the Edit Group pop-up window for the desired group.

Switch to the LDAP tab and check Enable at LDAP sync.

All relevant data field will be displayed.

Select the LDAP server you want to synchronize with.

Provide the Query base and filter.

Select the role.

IMPORTANT: Upon synchronization, all members will be assigned the selected role. The role of previously created users will be overwritten.

Check the box at 'Propagate membership removals from directory server' to have users that have been removed from the LDAP server be removed from the group as well.  

IMPORTANT: Removal only refers to group-membership, the user will remain registered in the LearningSpace system.

How can I set up SMTP connection?

How can I create email templates?

How can I change the ‘From’ address for emails sent by the system?

How can I add new/ customized intercom announcements?

How can I set up a new room in LearningSpace?

How can I connect a simulator?

What should I do if I can’t see a camera?

How can I modify audio settings for a camera?