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ow can I activate Demo Users in the system?


Demo users are inactive by default, but can be activated for one day (the day of activation).

Activating demo users individually (with Admin or User Manager privilege):

Demo users can be activated individually in the User Manager by taking out the tick from the Inactive checkbox in the Edit User pop-up for the intended demo user.

IMPORTANT: In case of individual activation, the password of the demo user has to be provided in the Edit User pop-up (by the activating user).

Activating all demo users (with Admin or System Manager privilege):

  1. The activation can be done for all demo users as a group on the General tab of the System module by clicking the Activate Demo Users for Today button.
  2. Once the demo users have been activated via the button, a confirmation pop-up window appears with a single password that is to be used for all demo users.
    NOTE: The password is deleted by the daily maintenance job running overnight that also deactivates all demo users.

IMPORTANT: Once the pop-up is closed, the generated password will no longer be retrievable, therefore it is recommended that it be copied somewhere.

TIP: If the generated password is lost, the process can be repeated, thereby generating a new password.

NOTE: The Activate Demo Users for Today button overrides all previous settings, that is, if a demo user has been individually activated before, their password will change to the system-generated one.



General tab of System Manager

Where can I check how much storage I have left in the system?


On the General tab of the System Manager, click the Show System Storage Details button. It prompts the System Storage Details pop-up window to open where the video storage availability is listed by serial.


How can I set password change request?


Users can be required to change their passwords after a set period of time. This time period can be determined by typing the desired number of days in the Request password change after every  [  ] day(s) field, then clicking the Save and Exit button at the bottom of the screen.

TIP: You may have to scroll down for the field to be displayed.



General tab of System Manager


What does the Scheduling time threshold mean? What impact does it have within the system?


Scheduling Time Threshold is the time - expressed in minutes - before and after events when they are already and still considered to be running, so learners and SPs can do data entry on "manually authorized workstations only" before and after the set times.

EXAMPLE: If this setting is 30 minutes and an event is scheduled in the Calendar to start at 9:00 am and end at 10:00 am, SP and learner data entry will be allowed from 8:30 am till 10:30 am. For this period of time, the room(s) set for said event should not be assigned to any other event, as this might lead to data loss. In this specific example, the next event can be scheduled for 11:00 am - as the second event will be considered to be running from 10.30 am till 30 minutes after the end time of the event.

IMPORTANT: This setting affects scheduling in general, that is, once set, it applies to each and every scheduled event. It does not modify the start and end time of the event itself, but holds the assigned rooms as occupied for the given amount of minutes before and the same amount of minutes after the start and end times of the events. Therefore, if a 30-minute scheduling time threshold is set, there has to be a minimum of 60 minutes between events that are assigned to the same stations (30 minutes after a event plus 30 minutes before the next one).




How can I configure LDAP login? 


LDAP login can be configured on the Directory Access Settings tab of the System module.

  1. Once on the tab, use the drop-down below LDAP Server Settings to select or add a new LDAP server.
  2. In the LDAP Login Settings options, activate the Use for login switch. Switching this feature ON prompts the necessary data fields to be displayed.
  3. Select the desired authentication mode:

    Use full DN - searches for the user directly by the user's full distinguished name (optionally specified by prefix and/ or postfix)

    Resolve sAMAccountName - authenticates the user through a specified query user (query user name, password and base can be determined), that is, no full DN has to be provided

  4. Provide the DN or Query data respectively.
  5. Click the Test LDAP Login button to check whether everything has been set up correctly.


If there is at least one LDAP server set up for login, LDAP authentication can be set independently for users Edit User pop-up window:

  1. On the Accounts tab (displayed by default when the pop-up is opened), check the box at Authenticate by LDAP server.
  2. Type the server ID in the LDAP ID field.



How can I complete LDAP synchronization?


On the Directory Access Settings tab of the System module, use the LDAP Server Settings options to select or add new LDAP server.

In the LDAP Synchronization Settings panel, check the box next to Use for sync.

Checking the box prompts the necessary data fields to be displayed.

Provide the Query data (base, password and user) and the information for the Mapping.

NOTE: Mapping is for identifying correspondence between LDAP attributes and LearningSpace user data.

Click the Test LDAP Sync button to check whether everything has been set up correctly.

In the Users module, open the Edit Group pop-up window for the desired group.

Switch to the LDAP tab and check Enable at LDAP sync.

All relevant data field will be displayed.

Select the LDAP server you want to synchronize with.

Provide the Query base and filter.

Select the role.

IMPORTANT: Upon synchronization, all members will be assigned the selected role. The role of previously created users will be overwritten.

Check the box at 'Propagate membership removals from directory server' to have users that have been removed from the LDAP server be removed from the group as well.  

IMPORTANT: Removal only refers to group-membership, the user will remain registered in the LearningSpace system.



How can I set up SMTP connection?


NOTE: CAE Healthcare recommends that SMTP server information be set up upon initial login to enable the sending of emails from CAE LearningSpace. For the particular server address of your institution or details about server requirements, contact your network administrator.

SMTP connection is to be set up on the Emails tab of the System module. 

TIP: Scroll to the bottom of the tab to see the SMTP server settings.

  1. Enter the SMTP server name in the Server address field.
    NOTE: By default, localhost is given as the server address, but it can be configured for a custom server.

  2. If SMTP authentication is required, specify the user name and password.
  3. Click Save & Test SMTP Connection to complete the setup and test the server settings.

The status of SMTP connection will be displayed in a message at the top of the screen.




How can I create email templates?


LearningSpace offers email sending feature within the different modules and functions. Such emails can be templated on the Emails tab of the System manager.

  1. Select a template desired to be edited from the Email templates drop-down menu.
  2. The content editor field for the selected template will be displayed on the right.
  3. Place the cursor anywhere in the content editor field to enter text.
  4. To add any automatically generated inserts, place the cursor in the field where the automatic information is to be put and click the merge tag.
  5. The tag appears in the content editor field in brackets (e.g. [FIRSTNAME])

TIP: To automatically include a link to the host site in emails, select the Set default hostname for hyperlinks in emails checkbox.




How can I change the ‘From’ address for emails sent by the system?


The email address from which system-sent messages would be delivered can be set up on the Emails tab of the System module.

  1. From the Email from field drop-down menu, select the desired email to send messages from.
  2. To remove an address from the menu, select it from the drop-down menu and select Remove.
  3. When creating a new address, select New and enter the new email.
  4. Select an address and click Set As Default if you want that address for that specific - and all subsequent - e-mailings.



How can I add new/ customized intercom announcements?


Intercom announcements can be edited and new ones can be added on the Intercom tab of the System module. All previously recorded messages are listed and can be listened to by clicking the Play icon in the Controls column.

TIP: To delete a pre-recorded announcement, check the box of the announcement and click Delete.

  1. To add a new announcement, click the Add New button.
  2. In the editable New Audio Announcement field that appears, enter the announcement.
  3. When ready to record, click the REC control next to the new announcement.
    Once the recording is started, the REC control toggles to Stop control.

  4. Say the message you wish to record into the microphone.
  5. When finished, click the Stop button.
    When the recording is stopped, the Stop control toggles to Play control.

NOTE: Once an announcement is recorded, the date of recording is displayed in the Date of recording column.




How can I set up a new room in LearningSpace?


Within LearningSpace system, a simulation environment corresponds to a Room. Recording within LearningSpace is only possible in Rooms that have been set up within the system. Setting up a room entails adding them to the system with a specific name, then assigning the cameras, manikin, DAK or other devices intended to be used during the simulation event.

IMPORTANT: Room setup should be completed after all devices intended to be used in the simulation environment are physically connected and configured on the corresponding tab(s) of the System (e.g. cameras added on the Cameras tab).


  1. To add a new room within the system, click the Add New Room button at the bottom left corner of the Rooms tab.
    The New Room pop-up appears.
  2. Enter the room number and room description, then click the Add button.
    The Room Settings pop-up is automatically opened.
  3. Assign the devices desired to be added to the room by selecting them in the corresponding drop-down menus.
    NOTE: Depending on the screen size, you may need to scroll down to have all the assignable devices displayed.
  4. Click Save to save and add the new room.
    Once the data have been saved, the list of rooms will be displayed with the new room added.


IMPORTANT: Additional room setting information can be added or modified at any time by clicking the cogwheel for a desired room, thereby prompting the Room Settings pop-up to appear.

TIP: To delete a room (including all assignment settings), open the Room Settings pop-up and click the Delete button.






How can I connect a simulator?


LearningSpace can accommodate CAE and third-party simulators. Connecting a simulator to the system can be done on the Simulators tab.


Connecting wireless:

NOTE: When using a wireless bridge, ensure that the appropriate hardware and software are available for the simulator to be recognized by the system. See an IT professional for more details.

  1. Select the Controls cogwheel for the desired simulator.
  2. Connect, disconnect or remove the wireless bridge as desired.


Connecting wired simulator:

When a simulator is physically connected to the LearningSpace network and is turned ON, it is listed in the Simulators panel of the tab. Click the desired icon in the Controls column to add or remove the simulator. 



What should I do if I can’t see a camera?


If a camera is connected to the LearningSpace network and is ready to be used, its status is listed on the Cameras tab of the System module as one of the following:

Configured: it has been added to the system as well and can be assigned to a room, that is, it will be listed in the Camera drop-down menus in the Room Settings pop-up.

Not Yet Configured: it is connected but still has to be added to the system by clicking the plus icon in the Controls column.

NOTE: Configured cameras have a cogwheel icon in the Controls column, and clicking the icon prompts the Camera Settings pop-up to open where all fine-tuning can be completed.


Already configured camera unseen:

If a previously configured camera is not displayed in the Recording module, or is not available in a Camera drop-down menu in the relevant modules, it is listed on the Cameras tab as Disappeared and there is a red minus icon the Controls column.

In such a case, physically check the camera device and make sure that it is connected to the network:

    1. If not, then connect it.
    2. If connected, then power off the camera, wait a minute, then power it back on.



How can I modify audio settings for a camera?






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