The option to synchronize a CAE LearningSpace UltraPortable (UP) is only available once Satellite mode has been enabled on it.
For guidance on how to set up your UltraPortable as a satellite unit, download UltraPortable System Setup Guide from here and follow the process described starting from page 19, under 6.0.
Video about the process: Enabling Satellite mode.
For the configuration of the LearningSpace main server we highly recommend using hostname over IP address.
Resetting the satellite unit will result in complete loss of data on your unit. Data already synced to the main server will not be affected.
For logging in, use the default email address and password, provided in the UP System Setup Guide (page 17, under 5.2).
IMPORTANT: It is highly recommended to synchronize your satellite unit with the main server once you are directed to the system dashboard.
Otherwise, you will not be able to log in to the system on the satellite unit with your users stored on the main server.
Once the UP is in Satellite mode and paired with the CAE LearningSpace main server successfully, the Sync button will turn green.
As long as the first synchronization has not yet been performed, a warning message will be presented, along with the "Not synced" status under Last Sync.
Warning message is also displayed if changing to Satellite mode is successful but for some reason the connection is insufficient towards the main server.
(Sync button is greyed out / connection disrupted)
- Click the Sync button to initiate the synchronizing process.
- The "Validating product version" message appears while the system verifies product version level of the UP and the LearningSpace system respectively:
If the product version ("patch-level") of the UltraPortable and the LearningSpace system do not match, the system warns you at this point about the necessity of an update.
The "Update Required" warning will be visible. In such a case, please turn to your System Administrator / IT department for further assistance.
- A pop-up window will ask for confirmation. Click OK to continue or Cancel to interrupt the process.
After clicking OK, the process starts and a pop-up window will show the status of the synchronization. Successfully completed steps will be presented with a green checkmark
during the process.
The process may take several minutes - do not close the browser window in the meantime, until the last green checkmark, along with the Close button, is displayed.
Once the synchronization has been completed, the pop-up can be closed with the Close button.
After successful synchronization, the Last sync time gets updated and will show when synchronization was last performed.
The up-to-date Last sync information will be available from hence on, on the login page as well:
In case of a failed synchronization,
signs show the failed steps. In such cases, the complete process will be unsuccessful and thus needs to be repeated.
As a result of the synchronization process, video recordings recorded on the UP will be removed from the UP and moved to the main server (NOT COPIED!).
Also, the data base of the UP will be exported (copied) to the main server, and the data base of the main server (Events, Users, etc.). will be imported (copied) to the UP in return. See video about the syncing process: Synchronization process for UltraPortable.The above process can be initiated every time synchronization is needed.
NOTE: The activation of Satellite mode has to be performed only once (not at each synchronization).
Overview
Content Tools