Before you start setting up the OAuth application and connect CAE LearningSpace with your Zoom owner account:
When you conduct a virtual event in a Zoom (Oauth) virtual room, virtual event recordings are first saved to the cloud. Once recording files are saved to the cloud, CAE LearningSpace begins video processing and downloads the duplicates of the recordings through a secure HTTPS channel to the Video Review module.
Downloading virtual event recordings from Zoom's cloud to CAE LearningSpace might take some time, but if you notice that the recordings have not arrived in the Video Review module within 6 hours, we recommend you retrieve the meeting recordings and upload it to CAE LearningSpace. Continue to this page for instructions on how to recover your recordings from Zoom's cloud. |
When the recordings arrive in the Video Review module, the original video recording files are transferred to the Trash folder in your Zoom account: this is the default setup of the Zoom virtual room integration to always leave you with enough storage in the cloud.
Would you like your cloud recordings to remain in the Recording Management folder after they arrived in the Video Review module? Upon your request, we can disable the automatic transfer of Zoom cloud recordings to Trash. Contact CAE LearningSpace Customer Service for more information. |
By default, Zoom offers 1 GB/month free cloud storage per licensed user. The recordings of a CAE LearningSpace virtual event conducted in a Zoom virtual room will most likely exceed the free Zoom cloud storage. Since the free storage amount is not sufficient for storing the recordings of a virtual event, we highly recommend purchasing the extra 100 GB/month/licensed host solution. |
Check the total amount of your cloud storage in your Zoom owner account:
You will be redirected to the cloud storage report of your Zoom owner account:
Check the total storage allotment in the green field.
If the total storage divided by the number of licensed users equal 1 GB, you don't have enough cloud storage to safely store the recordings of virtual events until CAE LearningSpace downloads them to the Video Review module.
Once CAE LearningSpace has successfully downloaded virtual event recordings to the Video Review module, cloud recordings are moved to the trash folder in your Zoom owner account: Video recordings do not take up space from your cloud storage once they are in the trash folder. The recordings will be stored for another 30 days until they are automatically deleted. |
Select the 100 GB/month solution (highlighted in orange):
This solution is sufficient to temporarily accommodate the recordings of virtual events. |
Billing Contact information
Beside basic details, the total employee count of your organization is required to continue. |
Click Confirm to complete your purchase.
Zoom will confirm that your purchase has been successful.
Zoom has enabled the Waiting Room feature by default in their May 2020 update. If waiting rooms are enabled, SPs need to admit each learner to the virtual encounter they are currently hosting. |
To disable this feature:
Chat conversations are not saved along with virtual encounter recordings to CAE LearningSpace. |
Enable automatic chat saving to have chat conversations saved locally or to the cloud when SPs end their virtual encounters. |
Save in-meeting chat messages while cloud recording is in progress. |
Only those chat messages will be saved that were sent to everyone while the meeting was being recorded to the cloud. |
Saving chat messages to the cloud can only be enabled for each user separately:
Scroll down to "Save chat messages from the meeting / webinar".
Select the checkbox to save your setting.
Chat files can be retrieved from the cloud storage in each licensed user account of a CAE LearningSpace virtual room: By default, once meeting recordings arrive in the Video Review module, they are automatically moved to the Trash folder in the virtual room's user account.
If a recording is in the Trash folder, you will not be able to download the meeting recording and its attachments—such as chat history or the separate audio file of the recording—from Zoom. Deleted cloud recordings can be accessed for another 30 days after they were moved to the Trash: 11. Hover over the chat file to view options.
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Set up auto-save in your Zoom owner account to apply the setting to every account registered as a User in the Zoom owner account. Every in-meeting chat message that the host receives directly—either one-on-one or sent to everyone—will be saved to the host's device when the meeting is ended to the default location specified by Zoom or a selected folder. |
The folder containing the downloaded chat file will open automatically when the meeting is ended. |
In case you do not want to apply auto-save to every user in your Zoom owner account, you can manage user settings individually with User Management.
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Continue to this page to build an OAuth application in your Zoom owner account. |
The JWT app type will be deprecated June 1, 2023. We recommend that you create Server-to-Server OAuth or OAuth apps to replace the functionality of a JWT app in your account. |