Signing up for free to Zoom includes Basic features which, however, do not:
and restricts the duration of meetings to 40 minutes if there are more than 3 total participants at the meeting.
In order to use Zoom services with CAE LearningSpace after completing the API setup as described in the previous part, you need to upgrade your account and include as many hosts in your subscription plan as many virtual rooms you would like to configure and run concurrently in CAE LearningSpace.
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Once you finish registering your free Zoom account, you will be redirected to your profile, where you can find your account number, personal meeting ID, account information, and meeting capacity.
You can also view your subscription status in the Licence field on your Profile, under Account:
Virtual room configuration in CAE LearningSpace is explained on the next page. |
Select Business if you want to configure 10 or more virtual rooms (up to 99 licenses).
Zoom automatically calculates the monthly and annual fees afterwards. |
Add Cloud Storage
CAE LearningSpace stores the recordings of virtual events temporarily in Zoom's cloud: the recording of a meeting is first saved to Zoom. The video recording will be downloaded from the cloud through a secure HTTPS channel to the Video Review module.
Downloading virtual event recordings to CAE LearningSpace might take some time, so to ensure that your Zoom account has enough room to store every recording of a virtual event temporarily, we recommend purchasing the extra 100 GB/month/licensed host solution (as mentioned below).
By default, Zoom offers 1 GB/month free cloud storage per licensed user (starting from Pro subscription), which will most likely be exceeded while conducting a virtual event.
To avoid running out of space in your Zoom cloud storage, cloud recordings are automatically moved to the trash folder in your Zoom owner account once CAE LearningSpace has successfully downloaded virtual event recordings to the Video Review module.
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Would you like your cloud recordings to remain in the Recording Management folder after they have arrived in the Video Review module? Upon your request, we can disable the automatic transfer of Zoom cloud recordings to Trash. Contact CAE LearningSpace Customer Service for more information. |
Downloading virtual event recordings from Zoom's cloud to CAE LearningSpace might take some time. Still, if you notice that the recordings have not arrived in the Video Review module within 6 hours, we recommend retrieving the meeting recordings and uploading them to CAE LearningSpace. Continue to this page for instructions on how to recover your recordings from Zoom's cloud. |
Open Plan Management, go to Cloud Storage and click Add.
To accommodate the temporary recordings of (even) a day's worth of OSCE training/examination, purchase the extra 200 GB/month solution:
On the Payment tab, provide theBilling Contact information
Besides basic details, the total employee count of your organization is required to continue. |
After upgrading your account, Zoom automatically sets the Owner user—you—to "Licensed." |
CAE LearningSpace refuses to create a new virtual room and its user account in Zoom once your account runs out of licenses. |
Set your account type back to "Basic" to free up a hosting license that you can apply to a virtual room. |
Select Users.
You will be presented with your owner account on the Users tab.
In the tab's header, you can see the number of remaining licenses you can assign to virtual rooms (here, the number of remaining licenses is 8 out of the total of 9). |
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Click Save.
Your owner account type has changed to "Basic."
In the tab's header, the number of licenses you can apply increases by one (to 9 in our example). |
Zoom has enabled the Waiting Room feature by default in their May 2020 update. SPs need to admit each learner to the virtual encounter they are currently hosting if waiting rooms are enabled. |
To disable this feature:
Chat conversations are not saved along with virtual encounter recordings to CAE LearningSpace. |
Enable automatic chat saving to have chat conversations saved locally or to the cloud when SPs end their virtual encounters. |
Save in-meeting chat messages while cloud recording is in progress. |
Only those in-meeting messages are saved that were sent to Everyone during a cloud recording. |
Saving chat messages to the cloud can only be enabled for each virtual room/licensed user separately:
Select Recording.
Scroll down to "Save chat messages from the meeting/webinar" under Cloud recording and make sure the checkbox is selected.
NOTE: JWT is not supported by Zoom any longer. We recommend that you create an OAuth app as described at Build an OAuth Application in Your Zoom Owner Account. |
Chat files can be retrieved from the cloud storage in each licensed user account of a CAE LearningSpace virtual room: By default, once meeting recordings arrive in the Video Review module, they are automatically moved to the Trash folder in the virtual room's user account.
If a recording is in the Trash folder, you will not be able to download the meeting recording and its attachments—such as chat history or the separate audio file of the recording—from Zoom. Deleted cloud recordings can be accessed for another 30 days after they were moved to the Trash: 11. Hover over the chat file to view options.
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Save the Chat Locally
Set up auto-save in your Zoom owner account to apply the setting to every account registered as a User in the Zoom owner account. Every in-meeting chat message that the host receives directly—either one-on-one or sent to everyone—will be saved to the host's device when the meeting is ended to the default location specified by Zoom or a selected folder. |
The folder containing the downloaded chat file will open automatically when the meeting is ended. |
In case you do not want to apply auto-save to every user in your Zoom owner account, you can manage user settings individually with User Management.
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Continue to this page to set up your virtual rooms. |