Email-related system setting can be managed on the Emails tab of the System module.
Upon initial login, Healthcare recommends setting up the SMTP server information to enable the sending of emails from LearningSpace. For further assistance, see a Network Administrator or IT professional.
Setting Up Email Properties
To set up the email address from which messages would be sent:
- From the Email from field drop-down menu, choose the desired email to send messages from.
- To remove an address from the menu, choose it from the drop-down menu and select Remove.
- When creating a new address, select New and enter the new email.
- Choose an address and select SetAsDefault if you want that address for that specific and all subsequent mailings.
To set the template for the email:
- Select a template from the Email templates drop-down menu. The template content box displays the email template chosen.
- Place the cursor anywhere in the template content box to enter text.
To add any automatically generated inserts, place the cursor in the template box where the relevant information is to be placed and select the merge tag to be inserted.
The tag appears in the template box in brackets, e.g. [FIRSTNAME]
To automatically include a link to the host site on emails, select the Set default hostname for hyperlinks in emails checkbox.
Modifications performed in the Email templates on the Emails tab of the System module only become effective in the Email templates of Advanced Scheduling for Activities and related Events that have been created AFTER these modifications have taken place.
Providing the SMTP Server Information
Healthcare recommends that SMTP server information be set up upon initial login to enable the sending of emails from LearningSpace. For the particular server address of your institution or details about server requirements, contact your network administrator.
Scroll to the bottom of the tab to see the SMTP server settings.
Enter the SMTP server name in the Server address field.
By default, localhost is given as the server address, but it can be configured for a custom server.- If SMTP authentication is required, specify the user name and password.
- Click Save & Test SMTP Connection to complete the setup and test the server settings.
The status of SMTP connection will be displayed in a message at the top of the screen.
Learn more on the System Manager pages.
Overview
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