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Before you start setting up the OAuth application and connect CAE LearningSpace with your Zoom owner account:

• check and make sure that you have enough cloud storage per licensed user,
• manage Zoom waiting rooms,
• explore and set up auto-saving chat features.
  

Check Your Current Storage Amount

When you conduct a virtual event in a Zoom (Oauth) virtual room, virtual event recordings are first saved to the cloud. Once recording files are saved to the cloud, CAE LearningSpace begins video processing and downloads the duplicates of the recordings through a secure HTTPS channel to the Video Review module.

When the recordings arrive in the Video Review module, the original video recording files are transferred to the Trash folder in your Zoom account: this is the default setup of the Zoom virtual room integration to always leave you with enough storage in the cloud.

Check the total amount of your cloud storage in your Zoom owner account:

1. Log in to your Zoom owner account.
2. Open the Account Management drop-down on the left.
   
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3. Search for Reports and select it. 
   You will land on the Usage Reports tab where the usage statistics of your Zoom account are gathered. 
4. Select Cloud Recording:
   
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5. You will be redirected to the cloud storage report of your Zoom owner account: 
   Check the total storage allotment in the green field.
   If the total storage divided by the number of licensed users equal 1 GB, you don't have enough cloud storage to safely store the recordings of virtual events until CAE LearningSpace downloads them to the Video Review module.
   
   

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   Info
   title Note
   Once CAE LearningSpace has successfully downloaded virtual event recordings to the Video Review module, cloud recordings are moved to the trash folder in your Zoom owner account: Image Modified Video recordings do not take up space from your cloud storage once they are in the trash folder.  The recordings will be stored for another 30 days until they are automatically deleted.  Image Modified

   
   

How to Increase Cloud Storage Without Changing Your Current Plan

1. Stay at the Account Management drop-down.
   
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2. Select Billing.
   By default, you will be directed to your Current Plans.
   
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3. Scroll to Additional Cloud Recording Storage:
   
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4. Click Add.
   You will be redirected to your order page where you can select the subscription plans of Available Add-ons. 
   
   

5. Select the 100 GB/month solution (highlighted in orange):

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   This solution is sufficient to temporarily accommodate the recordings of virtual events.

   
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6. Scroll down to the bottom of the page, and click Continue after selecting the extra cloud storage.
   
   
7. On the Payment tab, provide the

   1. Billing Contact information

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      Beside basic details, the total employee count of your organization is required to continue.

      
      

   2. Payment Method, and
   3. Credit/debit card information.
      
      
8. Once you are finished, click Upgrade Now. You will be presented with an Order Summary.
   
   

9. Click Confirm to complete your purchase.
   Zoom will confirm that your purchase has been successful.
   
   

Disable Waiting Rooms

To disable this feature:

1. Log into your Zoom owner account. 
2. Open Account Management on the left.
3. Go to Account Settings.
   
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4. On the Meeting tab, scroll down to the Waiting room setting. 
   You can find the setting right away in the Security section.
   
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5. Toggle the switch at Waiting room.
   A dialogue will open where you have to confirm the setting:
   
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6. Click Turn Off and your change will be saved automatically.
   
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Enable Auto-Save for Chat Conversations

Save Chats to the Cloud

Saving chat messages to the cloud can only be enabled for each user separately:

1. Log into your Zoom owner account. 
2. Open User Management on the left, then select Users.
3. In Users, click on the user account you want to modify. 
   You will be redirected to the user account's profile page.
   
   
4. Once there, open the Settings drop-down. 
   
   
5. Select Recording.
   
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6. Scroll down to "Save chat messages from the meeting / webinar".

7. Select the checkbox to save your setting.
   
   

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Panel
title Access the Saved Chat Conversations of a Virtual Room
Chat files can be retrieved from the cloud storage in each licensed user account of a CAE LearningSpace virtual room: Image Modified By default, once meeting recordings arrive in the Video Review module, they are automatically moved to the Trash folder in the virtual room's user account. Tip title Disable Automatic Transfer of Zoom Cloud Recordings to the Trash Folder Would you like your cloud recordings to remain in the Recording Management folder after they arrived in the Video Review module? Upon your request, we can disable the automatic transfer of Zoom cloud recordings to Trash. Contact CAE LearningSpace Customer Service for more information. If a recording is in the Trash folder, you will not be able to download the meeting recording and its attachments—such as chat history or the separate audio file of the recording—from Zoom. Deleted cloud recordings can be accessed for another 30 days after they were moved to the Trash: Excerpt Include Recommended Virtual Event Settings Recommended Virtual Event Settings nopanel true     11. Hover over the chat file to view options.      Image Modified    Info You can download, create a sharable link, or delete the chat history.     12. To display chat history side-by-side with the meeting recording, open the video recording by clicking on its title:     Image Modified

Save the Chat Locally

1. Log into your Zoom owner account. 
2. Open Account Management on the left.
3. Go to Account Settings.
   
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4. On the Meeting tab, scroll down to the Auto saving chats setting. 
   You can find the setting in the In Meeting (Basic) section.
   
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5. Toggle the switch at Auto saving chats.
   A dialogue will open where you have to confirm the setting:
   
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6. Click Turn On, and your setting will be saved automatically.
   
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