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Keep in touch with

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Standardized patients with the help of our instant messaging system included in the SPA module

Enter the Chat tab to view and send messages to SPs or SP

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coordinators. 

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You can create custom SP

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chat groups with the help of the + Group chat option:

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Info

You can also create a chat group

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through the Casting tab's Create Chat option, including all SPs related to an entire Session who have been confirmed for a Case.


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Note

In case only not confirmed SPs are included in the Group chat, creating a group chat fails.

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Tip

Group chat can be created for all confirmed SPs on a Cast sheet as well, with the Chat icon located on the right in the Cast sheet's header.

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Tip

The Edit group option opens the Edit Group Chat pop-up window, where you can add additional SPs -

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you have requested in your

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include every SP related to the entire session

Cast sheet - to the Group chat.

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Tip

Follow

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up with your SP

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groups until the day of your

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Session and

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stay up-to-date regarding their availability

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After I’m done on the Casting page, I switch to the Chat tab. On this tab I see the following:

  • A search bar

  • The chats panel on the left where I can create new chats, or group chats, and the conversations I am already a part of

  • By default the first and most recent conversation is selected and the messages are shown in the middle

  • On the right there is an info panel with the participant(s) of the chat, a dropdown where I can select SPs in case of a group chat, and a schedule and demographics tab

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.

Tip

For further information, visit ourStandardized Patient Administrationand Standardized Patient Administration - How topages.

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