This guide explains to Standardized Patients—who have “SP” privilege in CAE LearningSpace Enterprise—how to host virtual OSCE encounters. |
Zoom has enabled the Waiting Room feature by default in their May 2020 update. In case you do not want to admit each learner every time they join your virtual encounter, contact your system administrator to disable waiting rooms in Zoom. |
Enter your email address and password in the corresponding fields and click Login:
To begin the virtual encounter, click Start for the time and learner required.
On your pre-selection page, you can start any scheduled virtual encounter at any time—you are not restricted to the exact appointments of the virtual encounters. If you deviate from the schedule, learners will still be able to join the virtual encounter they are assigned to once you have launched the meeting—learners cannot join someone else's meeting "by accident". |
Every assigned SP will have the same Learner Pre-Selection page displayed and everyone can potentially control meetings.
Once one of the SPs starts a virtual meeting with a learner, all other learner appointments will be disabled:
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Pressing the Start button will redirect you to Zoom's Launch Meeting tab inside your browser:
Disable the pop-up blocker in your browser. |
When starting a Zoom meeting from CAE LearningSpace, you will be logged out of your personal Zoom account in your browser at all times, even if you are logged into the account that the virtual event is currently using. At the same time, you will stay logged into your personal account in the Zoom desktop application. |
Once you are on the new tab, click Open Zoom Meeting and your virtual encounter will begin.
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When your virtual encounter has ended:
Click End meeting in the lower right corner in your Zoom pop up AND
You will be presented with a dialogue with two exit options. Make sure to select "End meeting for All". If you select "Leave Meeting", the virtual encounter will continue, because Zoom will make the other participant, the learner the host of the meeting upon your leave. This will keep the recording going on until the learner leaves and might cause problems with video processing or launching the next virtual meeting. |
Click Stop on your Learner Pre-Selection page in CAE LearningSpace to launch video processing:
Refer to this troubleshooting guide if you cannot access your Learner Pre-Selection page after your last virtual encounter. |
"Running" is displayed next to your virtual encounter until you hit Stop in CAE LearningSpace. |
As the host, make sure to end the meeting with the End Meeting for All option in Zoom and the Stop option in CAE LearningSpace to trigger video processing. |
If you do not hit Stop on your pre-selection page, the virtual encounter will not end properly: CAE LearningSpace will not check for the recording of the virtual encounter in Zoom's cloud and video processing will not start.
If a virtual encounter is not ended properly, learners could be denied access to their post-encounter checklist if relevant settings apply. Find out how to resolve the problem in the troubleshooting guide. |
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You can check on your Learner Pre-Selection page that the meeting has stopped:
After the virtual encounter, click on the learner's name to start data entry. |
Unlike learners, your name will not be assigned to the virtual meeting recording in the Video Review module. |
Repeat from step 5 to 9 until you have no virtual encounters to start on your Learner Pre-Selection page.