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Hiding a Case is an alternative for deleting it which completely removes it from the database.

Hiding a Case has the following effects:

  • Data entry is still possible for a hidden Case if it is assigned to a running Activity.
  • Hidden Cases are also displayed in reports if the Activity is running.
  1. Open the Edit Case pop-up window for the Case intended to be hidden.
  2. Tick the Hidden checkbox.

For further information, visit our Case Manager and Cases - How to pages, or watch our Case Manager Training Videos.