How to Manage Privacy Mode for SP Users

Privacy Mode is a feature available at authorized In-room workstations for users with SP or FON privileges.

The Privacy Mode feature is automatically enabled when setting up a device as an In-room station.

The Privacy Mode switch located on the Dashboard allows the users to block active camera feeds in the room to prevent others from seeing them:

In-room Station: A workstation located inside the simulation room that SPs can use to submit their checklists.

How to Set Up an In-Room Station

Follow the steps to configure an In-room workstation:

Go to System.
Go to Stations.
Click Add This Computer at the bottom.
The Station Manager popup will open:
Enter the name of the workstation.
Select In-room Station as the functionality of the workstation.
Save your settings.
The device will be added to the system as an authorized workstation.

Authorized workstations can then be assigned to a room in the Rooms tab.

Assign an In-Room Station to a Room

Go to the Rooms tab in System.
Select a room and click on the cogwheel of the room.
The Room Settings will open:
Open the In-room Station drop-down on the left.
Select the workstation you want to assign as an In-room Station to the room.
Click Save to apply the setup.

Important Notes about Privacy Mode

Auto-Mute Setup

Privacy Mode does not mute the microphones added to the room by default, which means other users can hear sounds in the room even if the feature is ON.

However, Privacy Mode can be set up to auto-mute the exam room when turned ON:

Go to System.
Scroll down to the miscellaneous settings at the bottom of the General tab.
Select the “Mute audio when Privacy Mode is on” checkbox.
Your setup is automatically saved.

Note

Privacy Mode's auto-mute setting can only be applied system-wide; it cannot be adjusted for each room separately.

Troubleshooting Disconnected In-Room Stations

An In-room workstation might be disconnected because it has been assigned a new IP address.

Solution

Add the device manually to the system in the Stations tab, then assign it again to the room.

To avoid this problem in the future, apply our cookie-based station authorization solution.

For further information, visit our System Manager pages.