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As an SP  - or FON Data Entry privilege - user, you can block the camera feeds in your room by turning on Privacy Mode. Privacy Mode Feature Notes

When Privacy Mode is ON, no one can see through the camera feeds into your room, so you can change clothes or participate in sensitive scenarios in complete privacy. The cameras will be blocked until you turn OFF Privacy Mode.

Manage Your Privacy in the Exam Room

Turn Privacy Mode ON or OFF by clicking the Privacy Mode icon located in the top right corner of the screen below the name of the user:

Important

If you require privacy but do not see the Privacy Mode icon (SP toolbar), notify your instructor or system administrator.

When you enable Privacy Mode, the camera feeds of the room are disabled:

Center Overview:


Single Room View:

Auto-Mute Setup

Privacy Mode can be set up to auto-mute  audio in the exam room when switched on. Contact your system administrator to modify the audio auto-mute setting of Privacy Mode in the General tab in System.
(warning) Privacy Mode's audio auto-mute setting can only be changed system-wide; it cannot be adjusted for each room separately.

(info) Learn more about the Auto-mute feature here.

Privacy Mode Status


Privacy Mode ONPrivacy Mode OFF
Icon & Status


Room Status

The camera feeds are blocked. 

The camera feeds are not blocked.

Minimize the SP Toolbar in your profile using the arrow under the icon Privacy Mode

Where to Find  Privacy Mode on Your Screen

The SP toolbar for enabling Privacy Mode becomes available after you have successfully logged in to LearningSpace: you can find it in the upper right corner of your Dashboard

You can also access the room's privacy setting on the Learner selection page:

Or while you are completing data entry:


Push-Button activation of the Privacy Mode

In the latest versions of LearningSpace, Privacy mode can be controlled by using a Push button within the physical rooms. Once a Push-button has been connected to a DAK (Digital Audio Kit) physically, and the DAK is configured on the Cameras tab, it can be selected as a

  • Record control device
  • Privacy control device

from the following two drop-downs of the Room Settings pop-up:

A Push-button hardware can only be assigned to a room once. Once assigned, it cannot be selected from the other drop-down any longer - otherwise the following error message comes up:

(warning) One Push-button can only be added to one room within the system.


In case any of the Cameras within the room do not support Privacy Mode, the following warning message appears at the top of the Rooms settings tab:


By simply pushing the Push-button installed in the room, Privacy mode can be activated or turned off.

  • In case two DAKs are being used with two Push buttons (one DAK/one Push button) →  record control and privacy control can be used simultaneously.

  • By utilizing only one DAK device and  one Push button →  either record or privacy control can be managed by the Push button.

Light indication colors for the Privacy control button:

  • White:  Button is ready to use, idle

  • Blue: Request is sent, waiting for response

  • Pink: Privacy mode is active

  • Black: No camera in the room


For more information visit the How to Manage Privacy Mode for SP Users page.

Troubleshooting

Issue: Privacy Mode is not available.

Solution

Contact the event coordinator or SP manager.